Offering a consistent training to the European social partners of the postal sector on e-commerce and new services, this was the aim of the SDC Post training seminar organized on 17-18 November 2015 which gathered 60 participants from 20 countries. It included in particular key inputs on the e-commerce market and value chain illustrated by concrete case studies.

Key inputs and interactive discussions

The seminar was an opportunity for interactive discussion and learning on initiates being develop within the postal industry in the areas of new services and particularly the e-commerce areas which are of importance to the sector.  It was facilitated by a consultant with wide experience in the Postal Sector who engaged with participants and pulled together themes and strands of work as identified by the participants and particularly the social partners. 

A MOOC as an innovative follow-up

To ensure the long-lasting impact of this seminar in an innovative manner, a MOOC (Massive Open Online Course) is under elaboration for a wider dissemination of the seminar’s input.